Questions
What people ask before they first step on
Fourteen questions, answered from what the studio actually does and has decided, and nothing it has not.
Where an answer does not exist yet, because the studio has not opened, the answer says that rather than fill the gap. A question that is not here can go to classes@extremepilates.live.
Before the studio opens
- When does the studio open?
- There is no opening date yet. The studio is being set up on Crownpoint Road, and the date will be published on this site before it appears anywhere else. Join the founding list from a member account and you are told when the timetable and the first Foundation block open.
- Can I book a class now?
- Not yet. Nothing on this site books a session or takes a payment. The planned week shows how the floor is meant to be used, and from a member account you can ask for an intro session in up to three of its windows. That is a request for preferred windows, not a booked slot: the studio offers you a time only once the timetable has real times.
- What will sessions cost?
- Prices are not set yet. They will be published with the timetable, and you will see the price and the terms of sale before you agree to anything or pay anything.
- Where exactly is the studio?
- On Crownpoint Road, on the Calton and Bridgeton edge of Glasgow’s east end. The company’s registered office is 142 Crownpoint Road GLASGOW, G40 2AE United Kingdom, and Bridgeton station is a short walk away. The door you use will be described with the timetable: visit and contact.
A first time on the machine
- I have never been on a reformer. Where do I start?
- With an intro session: the welcome conversation and orientation on the machine, in one visit. You learn to get on and off the carriage, how springs are hooked on, how the footbar and straps are set, and how to stop the carriage under control. After that comes the Foundation block, a short closed course, before any mixed class.
- How many people are in a class?
- One person to one reformer, so a reformer class can never be bigger than the number of machines on the floor; that number is published with the timetable. Mat classes take more people. A private is one person and a duet is two. The rules are printed on the planned week.
- Will you ask about injuries or health conditions?
- Not online. The member account has no question and no box for it, and nothing you send through the site needs to mention it. Anything that changes how a machine is set for you is talked through in person with the instructor at the welcome conversation, before your first time on the machine.
- Can two of us come together?
- Yes. Choose “coming as a pair” when you ask for an intro session, and give the other person’s name when the studio writes to offer a time; they do not need an account of their own. A duet, two people sharing one instructor and one plan, is one of the formats after that.
On the day
- What should I wear and bring?
- Grip socks for the reformer, because their soles hold on the footbar and platform, and fitted clothing, so nothing catches in the springs, ropes or wheels. Come ten to fifteen minutes before the start. Bags, shoes and phones stay off the floor.
- Why do the spring colours matter?
- Because makers do not share a colour code: red is the medium spring on one maker’s chart and the heaviest on another’s. In the studio every machine is labelled and set by the instructor. The spring colour translator shows the problem with two published charts.
- Can I get into the studio without steps?
- That is not known yet: the premises are still being fitted out, and the studio will not guess. The route in, any steps and the facilities will be described on getting in as soon as they are settled. If you need an adjustment, say so when you ask for an intro session or by email, and it is arranged before you come.
Your account
- What does the member account keep?
- Your name and email, a salted one-way hash of your password, your founding-list preferences, any Foundation-block application or intro-session request, and the spring chart pairs you save. Nothing about health. The privacy notice lists each item, why it is kept and for how long.
- Can I change or withdraw an intro-session request?
- Yes, at any time, from your account. A change sends the request back to Received; withdrawing deletes it at once.
- How do I delete everything?
- Delete account, under Settings in your account, wipes the account and all it holds in one step, every signed-in session included. You can also write to classes@extremepilates.live from the address on the account and it is done by hand.
Still a question left?
Write it down and send it. How the machines are set is on the apparatus page, the route in is on your first visit, and the week the studio is planning is on the planned week.